FAQ

Do you allow packages to be customized?

Our packages are designed to include most of the necessary and requested items for a perfect wedding day. Select items are able to be added or upgraded at an additional cost.

What are my options for the items included in the packages?

The items in the packages are our most requested items. We do have upgrades and enhancements available for an additional cost. We can also provide referral to trusted local vendors for any special items not included. 

Do you allow outside food or beverage?

No, Hawaii County Liquor Law prohibits any outside food or beverage to be served on property without being ordered by the hotel.

Are there any special discounts on rooms?

Yes, we offer discounted wedding rates to the wedding couple and all guests attending the wedding. Contact your planner for these rates. Not applicable to blackout dates and based on availability.

What should I know about obtaining a marriage license?

You may obtain a marriage license through the Department of Health in Kealakekua, about 20 minutes from Royal Kona Resort. They are open Monday - Friday 8:00am-4:00pm. They are closed Saturday, Sunday, State Holidays and Furlough days. We recommend you call prior to going to ensure they are open. Their phone number is (808) 974-6008. Marriage licenses are issued on a first come, first served basis. You are required to present a valid photo ID and $70 in cash, payable directly to the licensee. Ask your coordinator for information on independent licensing agents in the area whom you may also obtain a license from.

When do I need to have all my food, beverage and all other vendor services?

You are personally assigned to a Wedding Administrator who assists with all your details as your wedding date approaches. They will assist with choices for venue, food, beverage, entertainment and any other needed information. All decisions need to be finalized a minimum of thirty days in advance of the wedding date including all ceremony, reception and dinner details.

Can I ship my dress and other items in advance?

We will accept shipment(s) to the Hotel during normal business hours of 8:00am - 4:00pm Monday through Friday up to two weeks in advance of the wedding date. It is highly recommended that a courier company be used to ship the items and insurance and a tracking number are obtained. The shipment must be addressed to the Hotel as follows:

The Royal Kona Resort
Attn: The Wedding Department
75-5852 Alii Drive
Kailua-Kona, HI 96740

Do you coordinate ceremony rehearsals?

Included in the wedding ceremony package is a wedding rehearsal scheduled for the day before the wedding, for one hour. 

How do I secure my wedding date?

We require a signed contract accompanied by a $1000 deposit in order to secure your date, time and ceremony and/or reception location.

Will my $1000 deposit be applied to my final billing?

Yes, the entire deposit will be applied and noted on your final billing.

When is my final payment due?

Final payment is due 30 days prior to your wedding date.

When do I need to finalize my wedding event guest count?

We require a final guest count 30 days prior to your event.

When should I book my wedding date?

Wedding dates are booked on a first come, first served basis. After you finalize your date, contact our wedding department to coordinate your deposit and reserve your date.

How do I begin the process?

Fill out our online request form or call our wedding department at 808-930-3243 to begin the process.

Do you perform same-sex marriages?

Yes, same-sex marriages are now legal in the state of Hawaii and we are happy to perform them. Same sex couples must obtain a marriage license from the county in which they will be married which means if you get married at Royal Kona Resort, you must get your license on the Big Island.